Saturday, 29 May 2010

The customer is always right.

So, for those of you who read my last post and asked what the outcome was, here it is.
Yesterday, I received a letter from Walkers, apologising for the standard of their product and enclosing 2 x £1.50 vouchers off my next purchase.
Ok, so it's not a years supply, but it was worth the cost of an email!


  1. Great outcome! The last complaint email I sent was to dominoes - my compensation was two free large pizzas and a box of chocolate hand delivered by the area manager! :)

  2. looks like i might need lessons from you on how to get a better result from a complaint!

  3. Better than a slap in the mouth with a dead fish, as they say:)