Saturday, 29 May 2010

The customer is always right.

So, for those of you who read my last post and asked what the outcome was, here it is.
Yesterday, I received a letter from Walkers, apologising for the standard of their product and enclosing 2 x £1.50 vouchers off my next purchase.
Ok, so it's not a years supply, but it was worth the cost of an email!
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3 comments:

  1. Unknown29 May 2010 at 03:48

    Great outcome! The last complaint email I sent was to dominoes - my compensation was two free large pizzas and a box of chocolate hand delivered by the area manager! :)

    ReplyDelete
  2. Paula Maher29 May 2010 at 04:24

    looks like i might need lessons from you on how to get a better result from a complaint!

    ReplyDelete
  3. @jencull (jen)29 May 2010 at 09:37

    Better than a slap in the mouth with a dead fish, as they say:)

    ReplyDelete

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